At Big Automation Group, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our services, including purchasing our products such as phone tripods, desk fans, and selfie sticks. Please take a moment to read this policy to understand how we handle your information.

Information We Collect

We may collect the following types of information:

  1. Personal Information: When you make a purchase or contact us, we may collect your name, email address, shipping address, and phone number.
  2. Payment Information: To process your orders, we collect payment information, including credit card details or other payment methods. We do not store your payment information; it is securely processed by trusted third-party payment processors.
  3. Device and Usage Information: We may collect information about the device you use to access our website or mobile app, including your IP address, browser type, operating system, and the pages you visit. We may also collect data about your interactions with our website, such as the date and time of your visits and the links you click.
  4. Cookies and Similar Technologies: We use cookies and similar technologies to enhance your browsing experience, personalize content, and gather information about how you interact with our website.

How We Use Your Information

We use your information for the following purposes:

  1. Order Processing: To fulfill your orders, provide customer support, and communicate with you regarding your purchases.
  2. Improvement of Services: To analyze user behavior and feedback to improve our products and services.
  3. Marketing and Communication: To send you promotional materials, updates, and offers related to our products. You may opt out of these communications at any time.
  4. Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our terms and conditions.

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with trusted third-party service providers for purposes such as processing payments, shipping, or marketing. These service providers are contractually obligated to protect your information and use it only for the purposes for which it was shared.

Data Security

We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of data transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

Your Rights

You have the right to access, correct, update, or delete your personal information. You can do so by contacting us through the provided contact information.

Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on our website with the revised effective date.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us.